Customer Service Representatives Salary (2025)
Based on 2,595,750 employed workers · BLS OEWS May 2025
Salary Percentile Breakdown
| Percentile | Annual |
|---|---|
10th Percentile Bottom 10% | $31,750 |
25th Percentile Lower quarter | $36,870 |
50th PercentileMedian Median | $44,770 |
75th Percentile Upper quarter | $51,780 |
90th Percentile Top 10% | $63,590 |
Salary Distribution
Annual Salary Range
10th
$32K
25th
$37K
Median
$45K
75th
$52K
90th
$64K
Highest Paying States for Customer Service Representatives
States with highest average wages · BLS May 2025
| State | Annual Mean |
|---|---|
| California | $54,640 |
| Washington | $54,140 |
| District of Columbia | $53,850 |
| Massachusetts | $52,750 |
| New York | $52,740 |
| Connecticut | $51,860 |
| Minnesota | $51,750 |
| Delaware | $51,700 |
| New Jersey | $51,030 |
| Vermont | $50,250 |
Geographic Salary Variation
Customer Service Representatives salaries vary significantly across the United States. The highest paying state is California at an average of $54,640 per year, while Vermont has an average of $50,250 — a difference of $4,390. These geographic differences reflect variations in cost of living, demand, and local labor market conditions.
Highest Paying Metro Areas
Top cities by average annual wage
About Customer Service Representatives
According to the Bureau of Labor Statistics, 2,595,750 workers were employed as Customer Service Representativess in the United States as of May 2025. This occupation is classified under Office and Administrative Support Occupations. The annual mean wage of $46,590 reflects data from employer surveys conducted by BLS.
Source: BLS OEWS May 2025 · SOC Code: 43-4051