Customer Service Representatives Salary in Albany-Schenectady-Troy, NY (2025)
Official BLS OEWS data · May 2025 · 8,290 employed
Annual Mean
$48,440
$23.29/hr
Annual Median
$45,350
$21.80/hr
Bottom 10%
$35,930
$17.27/hr
Top 10%
$63,570
$30.56/hr
Location vs National Average
Albany-Schenectady-Troy, NY
$48,440
Difference
+4.0% vs US avg
US National
$46,590
Salary Percentile Breakdown
| Percentile | Annual |
|---|---|
10th Percentile Bottom 10% | $35,930 |
25th Percentile Lower quarter | $38,380 |
50th PercentileMedian Median | $45,350 |
75th Percentile Upper quarter | $55,240 |
90th Percentile Top 10% | $63,570 |
Salary Distribution
Annual Salary Range
10th
$36K
25th
$38K
Median
$45K
75th
$55K
90th
$64K
Albany-Schenectady-Troy, NY has a moderate number of Customer Service Representatives positions (approximately 8,290), reflecting steady demand in this occupation.
In Albany-Schenectady-Troy, NY, Customer Service Representatives salaries range from $35,930 at the 10th percentile to $63,570 at the 90th percentile — a spread of $27,640 (61% of the median). This relatively narrow range suggests more consistent pay across employers in this area.
Related Occupations
Office Clerks, General
$45,010
US median/yr
Secretaries and Administrative Assistants, Except Legal, Medical, and Executive
$47,540
US median/yr
First-Line Supervisors of Office and Administrative Support Workers
$69,500
US median/yr
Bookkeeping, Accounting, and Auditing Clerks
$50,670
US median/yr
Medical Secretaries and Administrative Assistants
$45,930
US median/yr
Receptionists and Information Clerks
$38,010
US median/yr
Data: BLS OEWS May 2025 · Public domain · Not affiliated with BLS.