Customer Service Representatives Salary in Boston-Cambridge-Newton, MA-NH (2025)
Official BLS OEWS data · May 2025 · 37,780 employed
Annual Mean
$53,740
$25.84/hr
Annual Median
$49,920
$24.00/hr
Bottom 10%
$35,720
$17.17/hr
Top 10%
$75,950
$36.51/hr
Location vs National Average
Boston-Cambridge-Newton, MA-NH
$53,740
Difference
+15.3% vs US avg
US National
$46,590
Salary Percentile Breakdown
| Percentile | Annual |
|---|---|
10th Percentile Bottom 10% | $35,720 |
25th Percentile Lower quarter | $42,760 |
50th PercentileMedian Median | $49,920 |
75th Percentile Upper quarter | $62,040 |
90th Percentile Top 10% | $75,950 |
Salary Distribution
Annual Salary Range
10th
$36K
25th
$43K
Median
$50K
75th
$62K
90th
$76K
Boston-Cambridge-Newton, MA-NH has a large Customer Service Representatives workforce with approximately 37,780 positions, indicating strong demand for this occupation in the region.
In Boston-Cambridge-Newton, MA-NH, Customer Service Representatives salaries range from $35,720 at the 10th percentile to $75,950 at the 90th percentile — a spread of $40,230 (81% of the median). This wide range suggests significant variation based on experience and employer in this area.
Related Occupations
Office Clerks, General
$45,010
US median/yr
Secretaries and Administrative Assistants, Except Legal, Medical, and Executive
$47,540
US median/yr
First-Line Supervisors of Office and Administrative Support Workers
$69,500
US median/yr
Bookkeeping, Accounting, and Auditing Clerks
$50,670
US median/yr
Medical Secretaries and Administrative Assistants
$45,930
US median/yr
Receptionists and Information Clerks
$38,010
US median/yr
Data: BLS OEWS May 2025 · Public domain · Not affiliated with BLS.