Customer Service Representatives Salary in New York-Newark-Jersey City, NY-NJ (2025)
Official BLS OEWS data · May 2025 · 125,570 employed
Annual Mean
$54,410
$26.16/hr
Annual Median
$49,590
$23.84/hr
Bottom 10%
$36,930
$17.75/hr
Top 10%
$77,290
$37.16/hr
Location vs National Average
New York-Newark-Jersey City, NY-NJ
$54,410
Difference
+16.8% vs US avg
US National
$46,590
Salary Percentile Breakdown
| Percentile | Annual |
|---|---|
10th Percentile Bottom 10% | $36,930 |
25th Percentile Lower quarter | $43,060 |
50th PercentileMedian Median | $49,590 |
75th Percentile Upper quarter | $61,940 |
90th Percentile Top 10% | $77,290 |
Salary Distribution
Annual Salary Range
10th
$37K
25th
$43K
Median
$50K
75th
$62K
90th
$77K
New York-Newark-Jersey City, NY-NJ has a large Customer Service Representatives workforce with approximately 125,570 positions, indicating strong demand for this occupation in the region.
In New York-Newark-Jersey City, NY-NJ, Customer Service Representatives salaries range from $36,930 at the 10th percentile to $77,290 at the 90th percentile — a spread of $40,360 (81% of the median). This wide range suggests significant variation based on experience and employer in this area.
Related Occupations
Office Clerks, General
$45,010
US median/yr
Secretaries and Administrative Assistants, Except Legal, Medical, and Executive
$47,540
US median/yr
First-Line Supervisors of Office and Administrative Support Workers
$69,500
US median/yr
Bookkeeping, Accounting, and Auditing Clerks
$50,670
US median/yr
Medical Secretaries and Administrative Assistants
$45,930
US median/yr
Receptionists and Information Clerks
$38,010
US median/yr
Data: BLS OEWS May 2025 · Public domain · Not affiliated with BLS.