Customer Service Representatives Salary in Utica-Rome, NY (2025)
Official BLS OEWS data · May 2025 · 1,770 employed
Annual Mean
$47,850
$23.00/hr
Annual Median
$45,250
$21.76/hr
Bottom 10%
$33,240
$15.98/hr
Top 10%
$65,400
$31.44/hr
Location vs National Average
Utica-Rome, NY
$47,850
Difference
+2.7% vs US avg
US National
$46,590
Salary Percentile Breakdown
| Percentile | Annual |
|---|---|
10th Percentile Bottom 10% | $33,240 |
25th Percentile Lower quarter | $37,220 |
50th PercentileMedian Median | $45,250 |
75th Percentile Upper quarter | $55,040 |
90th Percentile Top 10% | $65,400 |
Salary Distribution
Annual Salary Range
10th
$33K
25th
$37K
Median
$45K
75th
$55K
90th
$65K
Utica-Rome, NY has a moderate number of Customer Service Representatives positions (approximately 1,770), reflecting steady demand in this occupation.
In Utica-Rome, NY, Customer Service Representatives salaries range from $33,240 at the 10th percentile to $65,400 at the 90th percentile — a spread of $32,160 (71% of the median). This relatively narrow range suggests more consistent pay across employers in this area.
Related Occupations
Office Clerks, General
$45,010
US median/yr
Secretaries and Administrative Assistants, Except Legal, Medical, and Executive
$47,540
US median/yr
First-Line Supervisors of Office and Administrative Support Workers
$69,500
US median/yr
Bookkeeping, Accounting, and Auditing Clerks
$50,670
US median/yr
Medical Secretaries and Administrative Assistants
$45,930
US median/yr
Receptionists and Information Clerks
$38,010
US median/yr
Data: BLS OEWS May 2025 · Public domain · Not affiliated with BLS.