Customer Service Representatives Salary in Worcester, MA (2025)
Official BLS OEWS data · May 2025 · 4,740 employed
Annual Mean
$50,020
$24.05/hr
Annual Median
$47,540
$22.85/hr
Bottom 10%
$35,140
$16.90/hr
Top 10%
$66,980
$32.20/hr
Location vs National Average
Worcester, MA
$50,020
Difference
+7.4% vs US avg
US National
$46,590
Salary Percentile Breakdown
| Percentile | Annual |
|---|---|
10th Percentile Bottom 10% | $35,140 |
25th Percentile Lower quarter | $39,050 |
50th PercentileMedian Median | $47,540 |
75th Percentile Upper quarter | $58,630 |
90th Percentile Top 10% | $66,980 |
Salary Distribution
Annual Salary Range
10th
$35K
25th
$39K
Median
$48K
75th
$59K
90th
$67K
Worcester, MA has a moderate number of Customer Service Representatives positions (approximately 4,740), reflecting steady demand in this occupation.
In Worcester, MA, Customer Service Representatives salaries range from $35,140 at the 10th percentile to $66,980 at the 90th percentile — a spread of $31,840 (67% of the median). This relatively narrow range suggests more consistent pay across employers in this area.
Related Occupations
Office Clerks, General
$45,010
US median/yr
Secretaries and Administrative Assistants, Except Legal, Medical, and Executive
$47,540
US median/yr
First-Line Supervisors of Office and Administrative Support Workers
$69,500
US median/yr
Bookkeeping, Accounting, and Auditing Clerks
$50,670
US median/yr
Medical Secretaries and Administrative Assistants
$45,930
US median/yr
Receptionists and Information Clerks
$38,010
US median/yr
Data: BLS OEWS May 2025 · Public domain · Not affiliated with BLS.