Switchboard Operators, Including Answering Service Salary (2025)
Based on 34,280 employed workers · BLS OEWS May 2025
Salary Percentile Breakdown
| Percentile | Annual |
|---|---|
10th Percentile Bottom 10% | $29,990 |
25th Percentile Lower quarter | $34,820 |
50th PercentileMedian Median | $38,630 |
75th Percentile Upper quarter | $46,530 |
90th Percentile Top 10% | $59,470 |
Salary Distribution
Annual Salary Range
10th
$30K
25th
$35K
Median
$39K
75th
$47K
90th
$59K
Highest Paying States for Switchboard Operators, Including Answering Service
States with highest average wages · BLS May 2025
| State | Annual Mean |
|---|---|
| Hawaii | $57,030 |
| District of Columbia | $56,040 |
| California | $54,360 |
| New York | $49,950 |
| Minnesota | $48,220 |
| Washington | $48,140 |
| Massachusetts | $45,190 |
| New Hampshire | $43,860 |
| Maine | $43,750 |
| Illinois | $43,410 |
Geographic Salary Variation
Switchboard Operators, Including Answering Service salaries vary significantly across the United States. The highest paying state is Hawaii at an average of $57,030 per year, while Illinois has an average of $43,410 — a difference of $13,620. These geographic differences reflect variations in cost of living, demand, and local labor market conditions.
Highest Paying Metro Areas
Top cities by average annual wage
About Switchboard Operators, Including Answering Service
According to the Bureau of Labor Statistics, 34,280 workers were employed as Switchboard Operators, Including Answering Services in the United States as of May 2025. This occupation is classified under Office and Administrative Support Occupations. The annual mean wage of $42,300 reflects data from employer surveys conducted by BLS.
Source: BLS OEWS May 2025 · SOC Code: 43-2011